Terms of service
Welcome to AlivionLab. By accessing our website and purchasing from our store, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.
1. Store Information
This website is operated by AlivionLab.
Email: support@alivionlab.com
Address: 108 Catania Way, Royal Palm Beach, Florida 33411, United States
Throughout the site, the terms “we,” “us,” and “our” refer to AlivionLab.
2. Use of Our Website
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian.
You agree not to use our website or products for any illegal, harmful, or unauthorized purpose.
3. Product Information
We make every effort to display our products, descriptions, prices, and images as accurately as possible. However, we do not guarantee that all product details, colors, images, or descriptions will be completely accurate, current, or error-free.
Product availability and prices may change at any time without notice.
4. Health and Wellness Disclaimer
Products sold by AlivionLab may include wellness or supplement-related items. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Information on our website is provided for general informational purposes only and should not be considered medical advice. Please consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
5. Orders and Payments
When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, incorrect, or placed in violation of these Terms.
All payments must be completed through the payment methods available at checkout.
6. Shipping and Delivery
Shipping times are estimates only and may vary due to carrier delays, weather, customs, or other circumstances beyond our control.
AlivionLab is not responsible for delays caused by shipping carriers or incorrect shipping information provided by the customer.
7. Returns and Refunds
Returns and refunds are handled according to our Refund & Return Policy.
To request a return or refund, contact us at:
Items must meet our return eligibility requirements before a refund or replacement is approved.
8. Cancellations
Orders can only be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled, but you may request a return after receiving the item if it qualifies under our Refund & Return Policy.
9. Accuracy of Information
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
This includes pricing errors, product descriptions, availability, promotions, and shipping information.
10. Account and Customer Responsibility
You are responsible for keeping your account information, password, and order details secure.
You agree to provide current, complete, and accurate information for all purchases made through our store.
11. Prohibited Uses
You may not use our website or products:
- For any unlawful purpose
- To violate any laws or regulations
- To submit false or misleading information
- To interfere with website security or functionality
- To upload viruses, malware, or harmful code
- To copy, reproduce, or exploit any part of our website without permission
We reserve the right to terminate access to our website if these terms are violated.
12. Intellectual Property
All content on this website, including text, images, logos, graphics, product descriptions, and design elements, is the property of AlivionLab or its content providers.
You may not copy, reproduce, distribute, or use our content without written permission.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, products, or practices of any third-party websites.
Using third-party links is at your own risk.
14. Limitation of Liability
AlivionLab shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.
By purchasing from us, you agree that your use of our products is at your own responsibility.
15. Indemnification
You agree to indemnify and hold harmless AlivionLab, its owners, employees, partners, and service providers from any claim, loss, damage, or expense arising from your violation of these Terms or misuse of our website or products.
16. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Any updates will be posted on this page. Continued use of our website after changes are posted means you accept the updated Terms.
17. Governing Law
These Terms of Service shall be governed by and interpreted according to the laws of the United States and the State of Florida.
18. Contact Information
For questions about these Terms of Service, please contact us at:
AlivionLab
Email: support@alivionlab.com
Address: 108 Catania Way, Royal Palm Beach, Florida 33411, United States